Legal document
Cancellation Policy
You can cancel Pro through the Stripe billing portal. Cancellation stops future renewals but does not automatically delete the SaveAtCost account.
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1. How to cancel
Sign in, open Account Settings, and select the option to manage the subscription. SaveAtCost creates a secure Stripe customer-portal session where you can cancel. If the portal is unavailable, contact support from the account email before the renewal date. Removing the extension, deleting browser data, or simply not using the Service does not cancel a subscription.
2. When cancellation takes effect
Cancellation normally takes effect at the end of the current paid monthly or annual period. Pro features remain available until that date unless the subscription is refunded, disputed, terminated for misuse, or Stripe reports another status. The subscription will not renew after an effective cancellation.
3. Canceling during a trial
Cancel before the 30-day trial ends to avoid the first charge. The Stripe portal displays the applicable trial or renewal date. A used trial is not restored if you later subscribe again.
4. Refunds after cancellation
Cancellation by itself does not create a refund or partial-period credit. Review the Refund Policy for duplicate-charge corrections, non-waivable consumer rights, and the general non-refundable rule.
5. Account and data after cancellation
Canceling Pro normally downgrades the account to available Free features; it does not delete the account or receipt history. Free access currently limits basic receipt history to 12 months and current-year analytics. To delete account data, use the separate deletion control after billing is resolved.
6. Failed or unresolved payments
Stripe may retry a failed payment or mark a subscription past due, unpaid, incomplete, or paused. Feature access and account deletion can be restricted while a subscription remains active or unresolved. Use the billing portal or contact support to resolve it.
7. Confirmation and support
Keep the Stripe cancellation confirmation for your records. If the portal does not show the expected status, email support@saveatcost.co from the account address with the date and a description of what occurred.
Questions about this document?
Email support@saveatcost.co. Do not include a password, full payment-card number, or retailer-session token.